2007 examination paper Information Technology

 Section 1: multiple choice

 1. C

2. C

 3. B

4. A

 5. C

 6. C

7. B

 8. B

 9. A

 10. C

11. A

12. C

13. D

14. C

15. D

Section 2: Q16-19

16.a – used for text based document production = Microsoft word – used for performing calculations = excel – used for storing and retrieving information = mail – used for script html documents = notepad – used to layout texts and picture documents = – used to create documents for presentation and meetings = powerpoint

 16.b Formatting characteristics: – bold, this can be used so headings can easily be seen – italics, for certain words that you want further attention drawn to – formatting paragraphs into specific shapes, eg a paragraph of text on one side and a picture on the other half. c.

Q17. a – sum ( B6 + C6 + D6)

b. =if ( d22< e22, “profit”, “loss”)

d. – steps to safely install the software – how to run the software

 e. – more efficient and faster for people to access – cheaper to access, via internet

 f. – you can copy the disk for a back up, you cant use this copy to give to anyone else, or make money with. The backup copy is solely for that you have a back up of your cd.

Q18. a – tree diagram

 b. it gives a visual image of a workplace and the different levels of workers.

c. provides info for any worker who may not understand something in the pc.

d. help desk officer, help desk coordinator

e. name:

username:

email:

date:

 department:

request:

 reason:

I would like to access the following pc software:

 Signature:

 Manager signature:

Q19. a – ink, if u run out of ink and there is no extra supply you cannot print causing delays and a reduction in productivity. – Cd

b. software will not operate properly if it dashes with a previous application c.

 the network security is so important for these users because a problem with security can lead to their work failure. Passwords and user names should be implemented so a lower amount of people can access the work. They should also give some people limited access, with others who need more access will be granted special privileges in placing these rules.